Assessing Your Marketing Plan: The Basics: 1. How old is your plan? 1 Year? 2 Year? 3 Year? 2. What was the plan’s desired goal/outcome? 3. Do you have a plan for each goal? 4. Do you make adjustments? Do you know when to stop working on a goal? 5. Do you involve your partners? 6. Do you have a method to measure your progress? 7. Do you know when you have achieved your goal? Typical Indicators: -- Dollars spent -- Dollars received -- Number of visits - Value added products/results Measurement Tools (These should correspond to what your desired goal/outcome was): -- Hits/Requests/Calls -- Customers actively contacts or accesses information. -- Return on investment -- How many dollars/resources spent compared to results -- Survey -- How a product/campaign was received/mentally processed -- Economic Impact -- Difficult to measure and isolate