(Slide 1) Coping with Cutbacks Time to be Bold!! America's Byways Resource Center Training 2/25/10 Emil W. Angelica Emil.angelica@ccgpartnership.com 612-926-0122 Community Consulting Group name and logo (Slide 2) (Upper right corner: Community Consulting Group name and logo) Agenda 1. Change 2. Process for addressing current environment 3. Financial scenario planning 4. Strategies 5. Tips for financial challenges (Slide 3) (Upper right corner: Community Consulting Group name and logo) Time to Be Bold! When times are tough: • Make a Difference • Demonstrate Relevance • Implement Change (Slide 4) (Upper right corner: Community Consulting Group name and logo) Dancing Landscapes (drawing) 6 lines forming 3 peaks across page (Slide 5) (Upper right corner: Community Consulting Group name and logo) CHANGE = (D*V*1st) > C D = Dissatisfaction with the present situation V = Vision of how things could be different 1st = First step to bring about the change >C = less than the perceived cost of staying in the present situation created by Michael Beer (Slide 6) (Upper right corner: Community Consulting Group name and logo) Strategy Generating Process 1. Know Yourself - Where are you now and where are you going in the future 2. Clarify the problem or opportunity - Fully understand the scope, magnitude, and implications - scenario planning 3. Brainstorm strategies - Generate ideas for addressing the problem or opportunity 4. Select the viable strategies - Arrive at the best strategies for the organization (Slide 7) (Upper right corner: Community Consulting Group name and logo) Know Yourself 1. Lifecycle Stage 2. Core Programs 3. The Program Model(s) (Slide 8) (Upper right corner: Community Consulting Group name and logo) Exercise - Know Yourself 1. Where are you in the organization's lifecycle? 2. What are your core programs? 3. What do you see through analysis? 4. Is this the right model(s)? (Slide 9) (Upper right corner: Community Consulting Group name and logo) Core Program Analysis (graphic drawing: 2 Cartesian line graphs side by side. Each graph has a cross drawn with a vertical and horizontal line within. The first has label at bottom, Cost. The second graph has the bottom label, Revenue.) (Slide 10) (Upper right corner: Community Consulting Group name and logo) Scenario Planning Envision several possible financial futures and have a strategic conversation about your best responses to each. (Slide 11) (Upper right corner: Community Consulting Group name and logo) Scenario Planning Process 1. Develop 2-3 possible "real" financial futures 2. Flesh out the implications of these futures on your organization 3. Pick a future that is worse than you think (Slide 12) (Upper right corner: Community Consulting Group name and logo) A Way to Develop Scenarios 1. Identify 4-6 major revenue sources that can vary and are unknown - select a worst case scenario/contingency 2. Flesh out the implications of each on programs and infrastructure and the organization 3. Develop three "real" futures based on these factors and flesh out implications for your "world" (Slide 13) (Upper right corner: Community Consulting Group name and logo) Workbook Exercise - Clarify the Scope of the Problem (Fill in the Chart) 1. Identify the revenue sources and their ranges 2. Identify any restrictions in the use of the funds 3. Identify the impact on programs 4. Identify any indirect impact (Slide 14) (Upper right corner: Community Consulting Group name and logo) Workbook Exercise - Describe the Scenarios 1. Make revenue projections for each scenario 2. Identify implications for programs 3. Identify implications for organization 4. Identify implications for people being served (Slide 15) (Upper right corner: Community Consulting Group name and logo) Who Should Address The Problem? 1. 5-10% - Can be resolved by staff - should not affect programs 2. 10-20% - Will need to involve Board - could lead to loss of programs 3. 25+% - Will need to involve Board - could lead to rethinking programs and structure (Slide 16) (Upper right corner: Community Consulting Group name and logo) Strategies To Consider 1. Stop, Drop, and Roll - Approach to solving a financial cut 2. Shared Services - Administrative and programmatic sharing 3. Engagement Strategies - Present a larger, united approach 4. Strategic Restructuring - Merger/program spin-off (Slide 17) (Upper right corner: Community Consulting Group name and logo) Stop, Drop, and Roll 1. 1/3 fund raise 2. 1/3 make cuts 3. 1/3 shift money Jerry Cutts (Slide 18) (Upper right corner: Community Consulting Group name and logo) Strategy of Engagement 1. Work in concert with others to create a common vision and share resources necessary to realize that vision 2. Consider partners in all sectors and those outside your mission to address community issues 3. Seek a better blending of the government, nonprofit and for-profit sectors (Slide 19) (Upper right corner: Community Consulting Group name and logo) Arenas of Influence (Graphic drawing of 4 concentric ovals) from most inner oval to outer: Your organization Your board and their network Your allies and partners The broad community (all sectors) (Slide 20) (Upper right corner: Community Consulting Group name and logo) Collaboration 3 photos: student in library with notebook 2 health care professionals 2 workers at desktop computers lines go from photos to diamond with the words, Screening Program (Slide 21) (Upper right corner: Community Consulting Group name and logo) Level of Control vs. Resources/Strategies (graph) Y axis, Control, values from low to high X axis: Resources, values from low to high No coordinates on graph Bottom of page: Coping With Cutbacks by Vincent Hyman and Emil Angelica. Slide 22 (Upper right corner: Community Consulting Group name and logo) Level of Control vs. Resources/Strategies (graph) Y axis, Control, values from low to high X axis: Resources, values from low to high Photo of man in business attire along line where x value is high and y value is low. Coping With Cutbacks by Vincent Hyman and Emil Angelica. (Slide 23) (Upper right corner: Community Consulting Group name and logo) Level of Control; vs. Resources/Strategies (graph) Y axis, Control, values from low to high X axis: Resources/Strategies, values from low to high Drawn slope from high, low to low, high At the point on the slope where the values are equal for x and y, a photo of people including the man from the previous Slide's photo in a meeting . Coping With Cutbacks by Vincent Hyman and Emil Angelica. (Slide 24) (Upper right corner: Community Consulting Group name and logo) Shared Services Find a partner(s) to share administrative services with to keep costs down and maintain skills and experience. Examples: 1. Back office services and equipment (administration and finance) 2. Fundraising 3. Data collection, analysis and evaluation (Slide 25) (Upper right corner: Community Consulting Group name and logo) Social Media Technology • Use Networking Technology to expand reach • Develop a powerful website - a place where people can do business • Use different techniques for different audiences (Slide 26) (Upper right corner: Community Consulting Group name and logo) Strategic Restructuring 1. Spin off a program that you cannot operate to another organization 2. Look for a collaboration or merger partner for all or part of your organization 3. Take on another organization's program to gain efficiencies based on scale (Slide 27) (Upper right corner: Community Consulting Group name and logo) Workbook Exercise - Develop Strategies For each scenario develop one or more strategies to address the revenue shortfall. The strategies should answer the question: What will we do if these conditions exist? (Slide 28) (Upper right corner: Community Consulting Group name and logo) When You HAVE to Raise Money DO 1. Play to your lifecycle stage - one time grants 2. Get the board committed to a fund raising goal/give them the tools to do it 3. Use your networks - bet on board and volunteers 4. Meet with funders whenever possible 5. Special events should be only done with volunteers and/or board members (Slide 29) (Upper right corner: Community Consulting Group name and logo) When You HAVE to Raise Money DON'T 1. Expect funding the first time you apply to a foundation 2. Contract out your fund raising 3. Ignore the long term when fund raising 4. Contract with a fundraiser for a percent of funds raised (Slide 30) (Upper right corner: Community Consulting Group name and logo) Tips When You Have to Cut DO 1. Make a few big cuts vs. lots of small cuts 2. Cut quickly and all at once vs. slowly over time - if you cannot make cuts all at once role out phases 3. Pay attention to funding sources and restrictions in the use of funds 4. Pay attention to implications of cuts on fixed and indirect costs 5. Keep the key people on the board and staff involved in the thinking on cuts 6. Communicate, communicate - stay in the center of communication (Slide 31) (Upper right corner: Community Consulting Group name and logo) When You Have to Cut DON'T 1. Be tempted to borrow money or mortgage your future 2. Get into too much belt tightening - negative perceptions 3. Go against good management and your own policies 4. Lose your "stars" they are hard to replace 5. Discuss possible solutions with people who are not part of decision making (Slide 32) (Upper right corner: Community Consulting Group name and logo) Overhead/Administration Considerations 1. Make sure overhead cuts won't jeopardize your ability to be accountable 2. Review grants for overhead or administration requirements or limits 3. Pay attention to the impact of cuts on the administration's per cent of budget 4. Think about the internal and external messages that are sent